We want you to be happy with your purchase. If you’re not completely satisfied, you may return or exchange your item under the conditions outlined below.

General Return Guidelines

1.Items must be returned within 7 days of receiving your order.

2.Products must be in original condition – unworn, unwashed, and with all original packaging intact.

3.Returns that do not meet these conditions may be rejected.

Exchanges

1.We offer exchanges only for a different size of the same product.

2.Exchange requests will be processed after the original item has been received and approved.

3.If a technical issue prevents the exchange order from being created, you will receive store credit valid for 6 months from the issue date.

4.A pickup for exchanges can be arranged from your delivery address.

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Damaged or Incorrect Items

If you receive a damaged item or the wrong product:

  • Contact us within 3 days of delivery.
  • The item must be returned in the same condition as received.
  • Once verified, we will issue a full refund, including original shipping charges, cash handling fees, taxes, and applicable duties.

Please note:

  • Items showing signs of wear, misuse, or tampering will not be eligible for return or refund.
  • If a return is rejected and you refuse the reshipment, we will hold the item for up to 3 months before disposal.

Return Shipping Costs

If returning due to personal preference (e.g., change of mind or size issue), the buyer is responsible for return shipping costs.

If the return is due to a mistake or damage on our part, we will cover the shipping costs for the replacement item.

Important: Until the item reaches us, it remains your responsibility. We strongly recommend using a tracked and signed delivery service for returns..

Refunds

.Refunds are issued to the original payment method within 14 days of approval.

Once we receive and inspect the returned item, the return process may take up to 10 business days.

You will receive a confirmation email once your refund has been processed.

Note: Refund processing excludes Saturdays and Sundays.